PLEASE NOTE THE LOCATION OF YOUR LOGO ELEMENTS FOLDER.  FOR YOUR PURCHASE TO SHOW UP IN THE CREATOR IT CAN ONLY GO INTO THE LOGO ELEMENTS FOLDER.
HOW DO I INSTALL MY PURCHASE INTO THE "CREATOR"?

1. LOCATE YOUR DOWNLOADED PURCHASE, IT'S IN A SIMPLE ZIP FILE.

2. GO TO YOUR LAUGHINGBIRD DOCUMENTS LIBRARY, AND LOCATE YOUR LOGO ELEMENTS FOLDER.

3. MAKE A NEW FOLDER IN YOUR LOGO ELEMENTS FOLDER.
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4. UNZIP YOUR PURCHASE INTO THAT NEW FOLDER!

IF YOU INSTALL ANY NEW ELEMENTS INTO THE CREATOR WITH THE CREATOR OPEN, YOU WILL HAVE TO CLOSE AND REOPEN THE PROGRAM (THE CREATOR) FOR IT TO APPEAR. 

IF YOU DO NOT WANT TO INSTALL YOUR PURCHASE INTO THE CREATOR, JUST CREATE A NEW FOLDER WHEREVER YOU CHOOSE, AND UNZIP YOUR PURCHASE INTO THAT FOLDER.

ALWAYS MAKE A BACKUP COPY OF YOUR PURCHASE!
What format are the images in?
PNG only!
What programs can I use these images in?
ANY program, ANY OS that can handle zip files, and PNG images
What sizes are the images in?
Generally no smaller than 600 x 600 but most average about 900 x 900.  My new mega set of all the kids was rendered at a size of 789 x 852
How many time can I re-download a purchase?
3.  
Are these "vector" images?
No.  Everything I sell is only in the PNG image format.
What are GC Graphics EULA (What can you do with the images)? 
 You may use them to create a unique original product that you may sell and/or give away. You may not redistribute these graphics 'as-is, individually, or as a completed set. 

For example: 

You add one of your purchased images to a template from laughingbird software, or a "mock-up" on a website,

You create a calendar using one of your images, and have it commercially printed

You add one of your purchased images to a coffee cup, mousepad, or business card- all of that is fine to do.

You make a facebook page header using one of your purchased images, and sell that page header, that's ok too. 
Can these images be converted to a vector format (EPS or SVG for example)?
As with any free png to svg/png tool you would only get average results.  True programs that convert raster images (png, jpg, gif images) typically cost about $200, and up.
Can I get my images in a larger or small size?
Yes, with some limitations.  For example: I make a set of small images (300 x 300) for use on my website.
Because of the software I use, I prefer not to make any of my original images not much bigger thata stand full sized sheet of paper (8.5" x 11.0 inches).
Can I get customized images done?
Yes.  I tend to provide custom pose images, posing however you need them too.  For example: You need my Snoman Sam character sitting on your logo, and looking up the the right, holding his left hand up in the air--- I can do it.  I usually charge $5 per customized image.
Can I get my company logo put on one of your 3D characters?
Virtually all my characters have said they don't mind.  For this I find smaller logos sized work  best: I would need for you to send me your logo in a size of about 400 x 400, on a plain background, and preferably int the png image format.  
I bought an image set from you two years ago, and need to redownload it, but I've already used up my 3 downloads, what do I do?
I highly encourage a customer make a backup copy of any purchase before it is even installed.  

I handle each such request on a case by case basis.  Please remember something: GC Graphics is not your personal free cloud storage and customers are expected to take responsibility for their purchases.  

    Have a question?